Millions lined up around the world in anticipation for the new Galaxy Note 7 from digital electronics company Samsung.  Upon its arrival, enthusiasts raved over its new and exciting features.  The new phone included advancements such as a dual curved screen, waterproof exterior, shatter proof Gorilla Glass 5, the first USB-C port on a Galaxy phone, a Dual Pixel 12-megapixel rear camera with an aperture of f/1.7 and optical image stabilization, and the iris scanner (a way to unlock your phone by simply looking at the screen).

Needless to say, this is Samsung’s most advanced phone yet; however, there is one major downfall of the Note 7 — The batteries have a minute chance to overheat and even explode into flames.

When charging or being used extensively, the new phone’s battery has been reported to overheat and even catch fire in some 35 instances across the world from the United States to Australia.  Compensation for damages has been filed around the world with the fire-prone phone burning down cars and even parts of homes.

This eventually led to a mass recall of the new Note 7.  Buyers of the new phone can trade in their possibly dangerous phones for an identical one with a competent battery.  Samsung reported that over 2.5 million phones had been sold worldwide and are urging phone owners to power down their existing phones and trade in for a new one immediately.  Despite this, only several thousand phones have been exchanged thus far.  Officials of the U.S. Federal Aviation Administration have required Note 7 owners to power down their phones aboard airplanes.

Much of the blame can be placed on the battery company that supplied the lithium-ion batteries to Samsung, the largest smartphone manufacturer in the world.  The incompetence can not be directly traced to one specific error, but Samsung has described the misfortune as “a bad batch” of batteries.  Nonetheless, Samsung did opt for a cheaper battery to save money, and they seem to be facing the full repercussions of their decision.

Shareholders involved in Samsung’s stocks have been hit hard by this mass recall.  Shares of the electronics giant dropped 7% as the week started — wiping out $14.3 billion in market value and extending a slide that has taken shares down 10% this month.  Samsung’s third-quarter results could take a hit of up to $900 million because of the recall.  Samsung has yet to comment on their strategy regarding the failed phones, but experts say it might succumb to scrapping the Note 7 and relying on the success of the Note 8.

Despite the mass recall and faulty phones, Samsung enthusiasts try to see the light of the situation.  Air Academy’s own Jonathan Flat is a proud owner of a Galaxy s7 edge and a self-proclaimed Android enthusiast.  He is quoted saying, “It is unfortunate that the Note 7 battery problem is occurring, but Samsung has made the right decision in recalling the possibly unsafe devices.”  In the wake of this Samsung epidemic, Flat has also stated that he plans to stay a loyal customer to Samsung’s products in the future.

Samsung has yet to release a direct statement, but they are no doubt feeling the full backlash from this total recall.  Smartphone rivals of Samsung such as Apple, Nokia, Google, and Motorola are all seeing lucrative quarters as their new phones hit the market.  Surely, Samsung can only attempt to make up lost ground from here.  Keep in mind they are the world’s leader in smartphone production, so this setback is not as heavy a blow as it might be for a smaller company.

A silver lining of this situation can be a testament to Samsung’s recall system.  They were able to safely reprimand the majority of the unsafe devices before anyone was seriously injured.  Finally, if you own a Note 7 that you are reluctant to trade in, do the right thing and replace it with a safer version.